Shipping policy
Shipping Policy
Thank you for shopping with us! Below you will find all the necessary information about how your order will be processed and delivered.
📦 Order Processing Time
All orders are processed within a maximum of 5 business days, usually being faster. You will receive a tracking number as soon as your order is shipped.
🌍 Estimated Delivery Time
We ship our products directly from our international suppliers. Estimated delivery times are:
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United States, Canada, UK, EU: 10–20 business days
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Australia, New Zealand: 10–25 business days
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Middle East, Asia, South America: 15–30 business days
Please note that delivery times may vary slightly due to high demand, customs clearance, or shipping delays beyond our control.
🚚 Shipping Method & Tracking
All orders are shipped with tracking numbers. You will receive your tracking code by email once the package has been dispatched.
⚠️ Delays & Lost Packages
While we strive to deliver as quickly as possible, delays may occur. If your order hasn’t arrived within the estimated timeframe, please contact us and we’ll be happy to assist.
🧾 Customs Duties & Import Taxes
Please note that customs fees, import taxes, and duties (if applicable) are the responsibility of the buyer. This is due to the local collection mechanism, where these charges are assessed and collected directly by your country’s customs authorities or delivery services upon arrival.
We are unable to control or prepay these charges. By placing an order, you acknowledge that any such fees are outside our control and agree to cover them if required.